Technical Help
Contact us
- Email: support@leawo.com
- Office hours:9:00a.m.~6:00 p.m
(GMT +8:00) on weekdays
Still have questions? ->Frequent Asked Technical QuestionsStill have questions? ->Payment- Q1: How many methods are available for me to purchase the software?
- Q2: What should I do if I want to pay via PayPal?
- Q3: I notice that there is an item named "Registration Backup Service" below the software, must I pay for it?
- Q4: Can I get a CD copy of the software for storage?
- Q5: How to get an invoice/receipt after I paid for Leawo products?
Still have questions? ->Registration & Upgrade- Q1: How can I get the registration information after I purchase it?
- Q2: How long should I wait for the keycode?
- Q3: What’s the difference between Registered and Unregistered version of your software?
- Q4: After entering the registration code, I was told that the code was invalid. What's wrong?
- Q5: Can I use the same registration code on different computers?
- Q6: What is your upgrade policy?
- Q7: After upgrading my product, the keycode became invalid, what happened?
Still have questions? ->After Purchase- Q1: After purchasing and when trying to install the retail version, I got a message stating "The setup files are corrupted.”, what can I do?
- Q2: I have technical problems with your software, what to do?
- Q3: What should I do if I lost my product or do I need to get a new license if my computer crash?
- Q4: I find out that I bought the wrong product after installing the software. Can I get the refund to purchase your another product?
- Q5: What is your refund policy?
